| Direct debit authority | |
| Direct debit account change | |
| Cancel an existing direct debit authority | |
| Request an Alternative Arrangement |
Forms
If you cannot find the form you require below, or have a different rates query, please contact us or call our rates team on 0800 BOP RATES (0800 267 728).
| Receive your rates invoices by email | Online form |
| Request confidentiality | |
| Request the release of rates information to a third party | |
| Update a postal address | Online form |
| Property Settlement Portal | Online form |
| Request rates account balance - Ratepayer | |
| Request a refund | |
| Request a rates credit transfer | |
| Notify us of a power of attorney |
Rates remissions for Whenua Māori land
| General | Online form Download form |
| Papakainga | Online form Download form |
| Economic Development | Online form Download form |
| Contiguous properties | Online form Download form |
| Priority Biodiversity Sites | Download form |
| Incentive to establish wetlands and forests | Download form |
| Community, Sport and Not for Profits | Online form Download form |
| Financial hardship | Online form Download form |