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Request an alternative arrangement

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Council's preferred payment method is by direct debit. If you choose not to set up a direct debit, you can request an alternative payment arrangement as a temporary measure to clear an outstanding rates balance.
Please complete the form below with your payment arrangement details and we will contact you once this has been processed.

Property details

If there are no details showing here, please use the property search.

Valuation reference

Property location address

Contact details
If supplying an international phone number, please use the prefix 00 before your country code (e.g. 0064 not +64).
Payment details
Please provide as much details as possible. The more detail we have, the quicker we can process your request.

If you have any further queries please contact us or call 0800 BOP RATES (0800 267 728).